Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to hello@friscobrands.com.
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Need Help?
If you have an issue or question that requires immediate assistance, please call us at 402-500-0506 to chat live with a Customer Service representative.
If we aren’t available, drop us an email and we will get back to you within 24 hours!
Order & Purchase Details
Q: “Where can I buy Frisco Brand Spices?”
You can find all of our flavors on Amazon or our website. We’re also available in retail locations across the U.S.!
Q: “Do you ship internationally?”
Currently, we offer shipping only within the United States and Canada.
Q: “Can I buy Frisco Brand Spices in bulk?”
Yes! We offer a bulk option. If you’re interested in placing a bulk order, please contact us at Hello@FriscoBrands.com
Q: “Do you offer discounts or promo codes?”
We occasionally roll out special deals and exclusive discounts! Join our email list or follow us on social media to be the first to know about promotions and limited-time offers.
Q: “What is your return policy?”
Due to food safety regulations, we’re unable to accept returns. However, if there’s an issue with your order, please don’t hesitate to email us at hello@friscobrands.com—we’re happy to help make it right.
Q: “Can I change or cancel my order after placing it?”
We work hard to process orders quickly, so changes or cancellations aren’t guaranteed. If you need assistance, please email us at hello@friscobrands.com as soon as possible—we’ll do our best to help.
Q: “When will my order ship?”
Orders usually ship within 48 hours. Once your order is on the way, you'll receive a confirmation email with tracking information.
"My order is incorrect. What should I do?"
Please email us at hello@friscobrands.com with your full name and order number, and we’ll work quickly to make things right.
"How can I track my order?"
As soon as your order ships, you’ll receive an email with a tracking number so you can follow its journey right to your doorstep!
"I didn’t receive my order."
If your order hasn’t arrived, please contact us at hello@friscobrands.com—we’re here to help!
Product Details & FAQs
Q: “Are Frisco's products gluten-free?”
While many of our products are not made with gluten-containing grains, they are not certified gluten-free.
Q: “Do Frisco products contain any allergens?”
If a flavor contains any major allergens, they’ll be clearly listed under the Nutrition Facts panel. If you have questions about specific ingredients, feel free to email us at hello@friscobrands.com.
Q: “Do you offer kosher flavors?”
Yes! We do offer flavors that are certified kosher.
Q: “Do you have a cookbook?”
While we don’t offer a physical cookbook, you can find plenty of delicious recipes right on our website!
